A creative problem solver with a passion for design thinking methods, and a background in patient advocacy and healthcare management. I went on a journey a few years ago and earned my master’s degree in Civic Media: Arts and Practices centering on a variety of participatory design, research approaches and methodologies to problem solve and support connecting a common purpose.
Approaching problems from a human-centered design process motivates me, knowing that products, services, and systems developed from this perspective directly respond to user needs and translates to higher satisfaction levels. And, happier users ultimately translate to increased volume in business.
Previously, I worked in healthcare, managing the patients at the international office. This was a busy environment where working well under pressure was simply part of the daily routine. As a manager, I rallied my team and others to work towards a common goal while ensuring our patients received the highest level of support they needed. I took considerable initiative in this role and delivered an award-winning performance for improved services and quality of care and increased cost savings and patient volume.
THANKS FOR STOPPING BY MY SITE.
Whether you want to collaborate on a project, are looking to fill a position on your team, would like to learn more about Zibal-T, or are interested in getting to know me better. Please don't hesitate to reach out.