I design experiences that make complex services and products simple, clear, and efficient.

Collaboration

Problem Solving

I’m Mariam

My work is grounded in human-centered design, critical and systems thinking. I focus on improving how services actually work end-to-end for the people who rely on them.

View my work

Key roles and partnerships that shaped my thinking, honed my craft, and expanded what I believe is possible through design:

Words from my colleagues and peers

  • "Exemplary team member who works well under pressure and produces high quality deliverables in a timely manner."

    —Former Project Lead at MITRE

  • "Demonstrated tenacity in tackling hard problems. She introduced Human Centered Design to the client, explaining the value and benefits of such an approach. As a Trusted Advisor, she has been instrumental in building a strong relationship with the sponsor."

    Trailblazer Award—Exemplary Performance from former Department Head at MITRE

  • "Mariam showed me the ropes of Service Blueprinting, which opened my eyes to new ways of thinking. She also taught me how to be confident in my abilities and contributions to the team".

    —Former mentee

  • “A dedicated team member who inspires others with her bright spirit and is eager to lead and share her service design expertise.”

    - previous teammate

Whether you want to collaborate on a project, are looking to fill a position on your team, or want to see more project details . Please don't hesitate to reach out.

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